Shipping policy

Shipping Policy

Last Updated: May 21, 2026

Thank you for shopping with MillaLu. We are committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are typically processed within 2–5 business days after payment is confirmed.

Processing times may be longer during holidays, sales, or high order volume periods.

Shipping Time

Once your order has been processed and shipped, estimated delivery time is:

  • 7–10 business days within the United States

Please note that shipping times are estimates and are not guaranteed.

Shipping Delays

MillaLu is not responsible for shipping delays caused by:

  • Postal service interruptions

  • Weather conditions

  • Carrier delays

  • Incorrect shipping information provided at checkout

Tracking Information

Once your order ships, you will receive a tracking number by email so you can monitor your package’s delivery status.

Lost or Stolen Packages

MillaLu is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

If you experience an issue with delivery, please contact the shipping carrier directly.

Incorrect Address Information

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is provided and the package is returned to us, the customer may be responsible for additional shipping fees to resend the order.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

MillaLu
📧 millalucustservice@gmail.com
🌐 millalu.com